To begin with, small businesses are becoming a mall focus by hackers. One main reason Is small business do not believe It can happen to them because of all the big business that are out there serving a similar customer. When small businesses go electronic the main focus is not cyber security. One reason why is due to the income level of the business. Most small businesses are even taking a financial leap of faith, when going electronic connecting there business to the internet.
Often times small businesses are gambling on if they have enough customers to go beyond a credit art machine let alone internet visibility, due to cost of website maintenance and website security, while keeping a store location up and running. Jim Thornburg Invented Thorns socks In 1980 with a slogan of “Caretakers of the world’s feet”. When you think of sock companies in the sass’s research shows the biggest company at that time was Sock Shop which had 52 stores by 1987 also equipped with internet security and monitoring and not reports of being hacked.
Thorns a smaller company was hacked due to vulnerability. Hackers had been intercepting information on the Web after a customer reported fraudulent credit card charges (Bursar & Bun, 2013). In my opinion smaller businesses are more likely to be hacked due to lack of proper Investment In cyber security. Creating a risk of losing customers. Bad press, and, ultimately in the worst case a collapsing business. Big businesses are also still at risk of being and hacked and have been hacked. “Cyber risks have gained renewed national attention after revelations about a breach of a U.
S. Federal Reserve website, intrusions at the New York Times attributed to Chinese hackers and a wave of so- ladled denial of service attacks on the biggest U. S. Banks and payment networks. Microsoft Corp.. And Backbone Inc. Have been targeted by anomalous software” (Bursar & Bun, 2013). Furthermore, aligning technology with customers’ needs is also very important. Every business does not need the same technology. Depending on the customer and amount of customers served should be a main focus in determining technology needed.
Technology plays an important part in helping organizations meet objectives. With that being said technology and the overall business strategic plan should be aligned. According to MAR research 45 percent of companies require the same customer to place orders through separate systems; 60 percent have limited or no integration between front and back office systems: 90 percent struggle with customer responsiveness, visibility, automation, and data quality; and only 20 percent of customers data is centrally managed (Rang, 2003).