MIS 2 Exam 1 Chapter 3

includes ecommerce along with all activities related to internal and external business operations such as serving customer accounts, collaborating with partners, and exchanging real-time information.
the buying and selling of goods and services over the Internet.
agents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together.
the use of strategies and technologies to transform government by improving the delivery of services and enhancing the quality of interaction between the citizen-consumer within all branches of government.
Brick and Mortar
a business that operates in a physical store without and internet presence.
Click and Mortar
a business that operates in a physical store and on the internet.
Pure Play
a business that operates on the internet only without a physical store.
Long Tail
refers to the tail of a typical sales curve.
Web 2.0
the next generation of Internet use- more mature, distinctive communications platform characterized by three qualities: Collaboration, Sharing & Free.
an online journal that allows users to post their own comments, graphics, and video.
describes the collaborative activity of marking shared online content with keywords or tags as a way to organize it for future navigation, filtering, or search.
a type of collaborative Web page that allows users to add, remove, and change content, which can be easily organized and reorganized as required.
a website or Web application that uses content from more than one source to create a completely new product or service.`
the ability to purchase goods and services through a wireless Internet-enabled device.
Sustaining Technology
produces an improved product customers are eager to buy.
Business-to-Business (B2B)
applies to businesses buying from and selling to each other over the Internet.
Business-to-Consumer (B2C)
applies to any business that sells its products or services directly to consumers online. Brick and Mortar, Click and Mortar, and Pure Play are three ways to operate B2C.
Consumer-to-Business (C2B)
applies to any consumer who sells a product or service to a business on the internet.
Consumer-to-Consumer (C2C)
applies to customers offering goods and services to each other on the Internet.
Disruptive Technology
a new way of doing things that initially does not meet the needs of existing customers.
is a set of tools that supports the work of teams or groups by facilitating the sharing and flow of information.