Information system ch 1 review

Purchase of IS and telecommunications equipment constituted more than half of all capital investment in the US in 2013
True
A business model describes how a company produces, delivers, and sells a product or service to create wealth
True
IS consists of all the hardware and software that a firm needs to use in order to achieve its business objectives
False
an extranet is a private intranet extended to authorized users outside the organization
True
IS literacy describes the behavioral approach to IS, while computer literacy describes the technical approach
False
the dimensions of IS are people, organizations, and information technology
True
in order to understand how a specific business firm uses IS, you need to know something about the history and culture of the company
True
Developing a new product, fulfilling an order, or hiring a new employee are all examples of business processes
True
employee attitudes about their jobs, employers, or technology can have a powerful effect on their abilities to use information systems productively
True
business processes are those logically related tasks for accomplishing tasks that have been formally encoded by an organization
False
a network requires at least 3 computers and a shared resource
False
An IT infrastructure provides the platform on which the firm can build its information systems
True
Identifying a problem includes agreeing that a problem exists
True
Political conflicts is an example of the people dimension of business problems
False
as a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks
true
IT managerial jobs are outsourced easily because of the universal standards used by the internet
False
An understanding of enterprise-wide systems for customer relationship management is one of the skills relevant to careers in marketing
true
Whereas marketing and financial careers have been transformed by the growth in information systems, management has-so far-remained relatively unaffected
false
there are two types of outsourcing: offshore outsourcing and foreign outsourcing
False
Journalists Thomas Friedman’s description of the world as “flat” referred to:
A. the flattening of economic and culture advantages of developed countries.
the six important business objectives of IS investment include all of the following except:
A. competitive advantage
B. employee morale
C. improved decision making
D. survival
B. employee morale
The use of IS because of necessity describes the business objective of
A. Survival
All of the following choices describe ways for a company to achieve a competitive advantage except:
A. producing a superior product and charging less than competitors
B. implementing IS to support better management decision making
C. garnering more sales and profits than your competitors
D. using IS to create new and popular products that your competitors cannot duplicate
B. implementing IS to support better management decision making
An IS can be defined technically as a set of interrelated components that collect (or retrieve), process, store and distribute information to support
A. decision making and control in an organization
The 3 activities in an IS that produce the information organizations use to control operations are
C. input, processing, and output
all of the following describe the effects of globalization except:
A. significant decreases in operating costs
B. reduction of labor costs through outsourcing
C. ability to find low-cost suppliers
D. increases in transaction costs
D. increases in transaction costs
the average number of tickets sold daily is an example of
C. meaningful information
Output is
D. transfers processed information to the people who will use it or to the activities for which it will be used.
converting raw data into a more meaningful form is called
B. processing
Electronic computers and related software programs are the technical foundation, the tools, and materials of
C. modern information systems
the field that deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm is called
C. management IS
A hierarchy:
C. is a pyramid structure of rising authority and responsibility
In a hierarchical organization, the upper levels consists of
B. managerial, professional, and technical workers
the fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company’s members is called its
A. Culture