IS Chapter 13

c) upstream portion of the supply chain
A company’s suppliers, suppliers’ suppliers, and the processes for managing them is the:
a) suppliers’ chain
b) external supply chain
c) upstream portion of the supply chain
d) downstream portion of the supply chain
e) entire supply chain
c) Material flows
_____ are the physical products, raw materials, and supplies that flow along a supply chain.
a) Reverse flows
b) Reverse logistics
c) Material flows
d) Information flows
e) Financial flows
c) it is expensive, but ongoing operating costs are low
Which of the following is not a limitation of EDI?
a) it is inflexible
b) business processes may have to be restructured
c) it is expensive, but ongoing operating costs are low
d) multiple EDI standards exist
e) it is difficult to make quick changes
a) Foster collaboration between and among business partners.
The primary goal of extranets is to
a) Foster collaboration between and among business partners.
b) Provide security for corporate intranets.
c) Provide effective communications inside corporate intranets.
d) Enable corporate employees to view inventory information for their companies.
e) Enable business partners to better plan mergers and acquisitions.
d) All of these answers.
What causes the bullwhip effect?
a) The change in demand.
b) The lack of coordination.
c) Safety stock.
d) All of these answers.
(d) All of these are correct.
For what is EDI often used?
(a) Purchase orders.
(b) Error messages.
(c) Payments.
(d) All of these are correct.
(a) Mapping, translation, network, support.
For EDI to operate, what pieces are required?
(a) Mapping, translation, network, support.
(b) Google Translation and network support.
(c) Mapping, translation, and networks.
(d) Mapping, translation, and support.
a) Supply chain visibility
_____ is the ability for all organizations in a supply chain to access or view relevant data on purchased materials as these materials move through their suppliers’ production processes and transportation networks to their receiving docks.
a) Supply chain visibility
b) Horizontal integration
c) Vertical integration
d) Supply chain intelligence
e) Supply chain integration
b) Inventory velocity
____ is the time between the receipt of incoming goods and the dispatch of finished, outbound products.
a) Inventory turnover
b) Inventory velocity
c) Inventory speed
d) Inventory time
e) Inventory production
d) supply chain
A(n) _____ refers to the flow of materials, information, money, and services from raw material suppliers, through factories and warehouses to the end customers.
a) demand chain
b) business process
c) manufacturing process
d) supply chain
e) enterprise resource process
c) upstream portion of the supply chain
The _____ is comprised of a company’s suppliers, the suppliers’ suppliers, and the processes for managing them.
a) suppliers’ chain
b) external supply chain
c) upstream portion of the supply chain
d) downstream portion of the supply chain
e) entire supply chain
b) internal
Packaging, assembly, and manufacturing take place in which segment of the supply chain?
a) upstream
b) internal
c) downstream
d) external
e) none of the above
d) downstream portion of the supply chain
The ________ refers to a company’s organization and processes for distributing and delivering products to its final customers.
a) suppliers’ chain
b) external supply chain
c) upstream portion of the supply chain
d) downstream portion of the supply chain
e) entire supply chain
c) Material flows
_____ are the physical products, raw materials, and supplies that flow along a supply chain.
a) Reverse flows
b) Reverse logistics
c) Material flows
d) Information flows
e) Financial flows
a) reverse flows
Returned products, recycled products, and disposal of materials or products are called:
a) reverse flows
b) returns
c) material flows
d) information flows
e) financial flows
d) Information flows
____ consist of data that are related to demand, shipments, orders, returns, and schedules.
a) Reverse flows
b) Reverse logistics
c) Material flows
d) Information flows
e) Financial flows
e) Financial flows
. _____ involve money transfers, payments, credit card information and authorization, payment schedules, e-payments, and credit-related data.
a) Reverse flows
b) Reverse logistics
c) Material flows
d) Information flows
e) Financial flows
e) all of the above
The goals of supply chain management include which of the following?
a) to reduce uncertainty and risks along the supply chain
b) to reduce inventory levels
c) to reduce cycle time
d) to improve customer service
e) all of the above
c) to increase cycle time
Which of the following is not a goal of supply chain management?
a) to reduce uncertainty along the supply chain
b) to decrease inventory levels
c) to increase cycle time
d) to improve customer service
e) to improve business processes
d) increased cycle time
Interorganizational information systems result in all of the following except:
a) reduced costs of routine business transactions
b) improved quality of information flow
c) reduced errors
d) increased cycle time
e) eliminated paper processing
e) push model
In the _____, the production process begins with a forecast.
a) supply chain model
b) inventory model
c) pull model
d) vertical integration model
e) push model
c) pull model
In the _____, the production process begins with a customer order.
a) supply chain model
b) inventory model
c) pull model
d) vertical integration model
e) push model
e) push model
The _____ is known as make-to-stock.
a) supply chain model
b) inventory model
c) pull model
d) vertical integration model
e) push model
c) pull model
The _____ is known as make-to-order.
a) supply chain model
b) inventory model
c) pull model
d) vertical integration model
e) push model
d) decreased cycle times
Which of the following is not a problem along the supply chain?
a) poor customer service
b) high inventory costs
c) loss of revenues
d) decreased cycle times
e) extra cost of expediting shipments
c) bullwhip effect
The _____ refers to erratic shifts in orders up and down the supply chain.
a) demand forecast effect
b) supply forecast effect
c) bullwhip effect
d) inventory effect
e) customer coordination effect
e) poor supply forecast
Which of the following is not responsible for the bullwhip effect?
a) poor demand forecast
b) price fluctuations
c) order batching
d) rationing within the supply chain
e) poor supply forecast
d) horizontal integration
Which of the following is not a possible solution to supply chain problems?
a) vertical integration
b) building inventories
c) information sharing
d) horizontal integration
e) the bullwhip effect
b) Vertical integration
_____ is the strategy of purchasing upstream suppliers, in order to ensure availability of supplies.
a) Horizontal integration
b) Vertical integration
c) Just-in-time inventory management
d) Supply chain integration
e) Customer order integration
c) vendor-managed inventory
When Walmart sells a package of diapers, the company captures data on that sale at its point-of-sale terminal and transmits those data to the company that makes the diapers. When inventory gets too low, the diaper company ships more diapers in that Walmart store. This process is called:
a) supply chain management
b) demand chain management
c) vendor-managed inventory
d) enterprise resource planning inventory
e) just-in-time inventory
a) foster collaboration between and among business partners
The primary goal of extranets is to ______ .
a) foster collaboration between and among business partners
b) provide security for corporate intranets
c) provide effective communications inside corporate intranets
d) enable corporate employees to view inventory information for their companies
e) enable business partners to better plan mergers and acquisitions
c) virtual private network
Extranets use _____ technology to make communication over the Internet more secure.
a) telepresence
b) anti-malware
c) virtual private network
d) voice-over IP
e) videoconferencing
e) Procurement
_____ portals automate the business processes involved in purchasing products between a single buyer and multiple suppliers.
a) Distribution
b) Corporate
c) Affiliate
d) Intranet
e) Procurement
a) Distribution
_____ portals automate the business processes involved in selling products from a single supplier to multiple buyers.
a) Distribution
b) Corporate
c) Affiliate
d) Intranet
e) Procurement