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M-commerce - Essay Example

Introduction Wireless technologies and telecommunication networks are playing a significant role In modern life. Moreover, the use of innovative wireless devices such as smart phones and personal digital assistants (Pads) Is widespread and facilitates access to critical Information and electronic transactions ubiquitously (Be now & Vassals, 2010). For example, one study showed that, 50% of Australians access the Internet using their mobile phone in 2011 (Senses, 2011). Another study by Allied Business

Intelligence (ABA) Research (Bibb) reported that In 2010, 28% of Americans use their mobile phone to access the Internet on dally bases. Mobile or wireless devices are ubiquitous tools and are enablers of Mobile Commerce (m-commerce) or what known as mobile electronic commerce. In reality, the Interaction between technologies such as the Internet, mobile computing devices, and wireless networks (e. G. Mobile network) facilitates the existence of m-commerce to offer many services to mobile consumers (Asia, Limb, & Sheen, 2001). M-commerce is directly linked to electronic commerce (e-commerce) (Thwart, Buses, & Harshest, 2006).

Whereas e- commerce provides “anytime” access to online services, m-commerce potentially allows users to perform online transactions “anytime and anywhere” (Said, 2009). This concept of “anytime and anywhere” transacting and accessing important business information can be considered as one of the most significant advantages of m-commerce that draws the attention of businesses and their employees (Varnishes, Mallow, Alleluia, & Gain, 2004). According to Asia et al. (20011 m-commerce “is about levering the right information to the right place at the right time” (p. ) meaning that they are ubiquitous and purposeful tools reshaping the landscape of commerce. M-commerce can be considered as the next generation of e-commerce. Therefore, to understand m-commerce as a modern concept, it is important to be aware of the definition of e-commerce; that is, “the sharing of business information, maintaining business relationships and conducting business transactions using computers interconnected by a telecommunication system” (Ragman, 2005, p. 90). These electrification systems can be a secure private network or a public network such as the Internet (Ragman, 2005).

On the other hand, m-commerce can be defined as any transaction (such as data entry and purchasing) or content delivery (such as reporting and notification) with monetary value that Is performed through mobile networks and devices (Clarke Ill, 2008; Lung & Antenna, 2001 ; Ghana, Yuan, & Archer, 2002). There are many applications for m-commerce; for example, users can download rhinestones or music, buy tickets to performances, perform banking orientations, shop for goods, send or receive emails, play Interactive online games, and trade stocks (Allan, Koruna, & Johnston, 2007).